Recall Instructions (Museum staff only)
If you wish to recall an item with a “Checked Out” status in WATSONLINE, you must be a Museum staff member with check-out privileges. Follow these instructions to place the recall:
1. When you find a record in WATSONLINE for an item that is checked out, click the Request or Recall button at the top of the screen.
2. Log in with your last name and Museum ID number.
3. You will receive a confirmation message on the screen. A notice will be sent to the patron who has the item checked out, requesting that it be returned. You will be notified by email when the item is available to be picked up at Watson or delivered to you.
4. If you need an urgent recall for a one-day loan, email lisa.harms@metmuseum.org with the citation.
If you receive a notice that an item has been recalled for another Museum staff member to use, please return the item to Watson or reply to the email notice indicating that you would like the item picked up. If you would like the item returned to you, simply indicate this in a reply to the email notice. You will be notified when the book becomes available. If you have any questions, email lisa.harms@metmuseum.org.